FSG – Financial Services Guide that explains retail services and fees charged. A copy of the FSG
can be accessed here
SOA – Statement of Advice confirming Personal Advice for retail clients.
AFCA/IDR – Access to AFCA or internal dispute resolution/complaints handling procedures for
retail clients.
Internal Dispute Resolution:
The Compliance Manager, Acumen Investors
Email: contact@acumeninvestors.com.au
The Australian Financial Complaints Authority
www.afc.org.au
Tel:1800 931 678
Email: info@afc.org.au
Mail: GPO Box 3, Melbourne VIC 3001
Acumen Investors is covered by a Professional Indemnity Insurance
Policy which satisfies the
requirements for
compensation arrangements under section 912B of the Corporations Act.